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Connect Failed Status (18) Connect_failed Netbackup

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Toolbox.com is not affiliated with or endorsed by any company listed at this site. The backup host is a stand-alone NetBackup client, so separate from the NetBackup media server that will be writing backup images to storage unit. status: 58: can't connect to client can't connect to client (58) 0 Kudos Reply NBU version is 7.1.0.1 will Marianne Moderator Partner Trusted Advisor Accredited Certified ‎09-12-2013 02:57 AM Options system: (10061) No RamNagalla Moderator Partner Trusted Advisor Certified ‎02-18-2014 10:40 PM Options Mark as New Bookmark Subscribe Subscribe to RSS Feed Highlight Print Email to a Friend Report Inappropriate Content Check This Out

Logs are below. 09/11/2013 22:20:36 - granted resource CA5548 09/11/2013 22:20:36 - granted resource HP.ULTRIUM3-SCSI.000 09/11/2013 22:20:36 - granted resource kek3bkvnnp01-hcart3-robot-tld-0 09/11/2013 22:20:36 - estimated 0 kbytes needed 09/11/2013 22:20:36 - Stop & Restart Netbackup.  Check Policy again if it shows Policy Select Type as "NDMP" Test backups.    Terms of use for this information are found in Legal Notices.

Related Articles If the command has a failure, look at the reported NBU status code with "echo %ERRORLEVEL%" on Windows, and "echo $?" on Unix/Linux. 0 Kudos Reply Cannot be too much of Create/Manage Case QUESTIONS? https://www.veritas.com/support/en_US/article.000024722

Connect Failed Status (18) Connect_failed Netbackup

Another possible check of connectivity is (from the client): bpclntcmd -pn That should show "Expecting response from " followed by what the Master thinks the local client is. Email Address (Optional) Your feedback has been submitted successfully! For more information on NetBackup port requirements see the NetBackup firewall port requirements documentation link below.Applies ToNetBackup 7.5.0.x Terms of use for this information are found in Legal Notices.

Related Close Sign In Print Article Products Related Articles Article Languages Subscribe to this Article Manage your Subscriptions Problem Backup of Windows client failing with Status 58.

  1. The media server will attempt to connect to the client bpcd port via the following port numbers: 1556 (pbx) 13724 (vnetd) 13782 (bpcd) The NetBackup media server will try connecting to
  2. Company firewall between client and server?
  3. English polski
  4. To solve this problem open the hosts file on the NetBackup server and type in the address to the CAS Array and IP address of one of our servers with the
  5. It is possible that updates have been made to the original version after this document was translated and published.
  6. Have you checked that NBU is up and running on the client?
  7. No spaces please The Profile Name is already in use Password Notify me of new activity in this group: Real Time Daily Never Keep me informed of the latest: White Papers

Article URL http://www.symantec.com/docs/TECH68832 Windows Bare Metal Restore (BMR) restore fails with status code 58: can't connect to client. Close Sign In Print Article Products Article Languages Subscribe to this Article Manage your Subscriptions Problem Vmwar Backups Fail with Status 58  Or " connect failed STATUS (18) CONNECT_FAILED   " No Yes How can we make this article more helpful? Bptestbpcd Go to Solution cannot connect to client madhuri Level 4 ‎02-18-2014 10:35 PM Options Mark as New Bookmark Subscribe Subscribe to RSS Feed Highlight Print Email to a Friend Report Inappropriate

OS firewall disabled on client? Status: 58: Can't Connect To Client Enable the bpcd log directory revarooo Level 6 Employee ‎08-26-2013 11:36 PM Options Mark as New Bookmark Subscribe Subscribe to RSS Feed Highlight Print Email to a Friend Report Inappropriate Content If so, please post. https://vox.veritas.com/t5/NetBackup/cannot-connect-to-client/td-p/697743 View solution in original post 0 Kudos Reply 5 Replies Accepted Solution!

No Yes Did this article save you the trouble of contacting technical support? Bpclntcmd -clear_host_cache You may also refer to the English Version of this knowledge base article for up-to-date information. Create/Manage Case QUESTIONS? I have also asked these questions on the same day: Have you checked that NBU is up and running on the client?

Status: 58: Can't Connect To Client

Sorry, we couldn't post your feedback right now, please try again later. Or new client that has never worked? Connect Failed Status (18) Connect_failed Netbackup Go to Solution Status 58 = can't connect to client. Status Failed (42) Connect_refused what is the output of bptestbpcd -client -verbose -debug from the Media server?

All rights reserved. his comment is here CALL US: 1 (866) 837-4827 Solutions Unstructured Data Growth Multi-Vendor Hybrid Cloud Healthcare Government Products Backup and Recovery Business Continuity Storage Management Information Governance Products A-Z Services Education Services Business Critical Can client resolve master and/or media server IP address to hostname that corresponds with SERVER entry on the client? Please do the following test: Create bpcd log folder on the client. Info Bpbkar(pid=0) Done. Status: 58: Can't Connect To Client

How can we resolve? No Yes How can we make this article more helpful? If it's not there could be a firewall blocking connectivity - check this out. http://optimisersonpc.com/connect-to/ideviceinstaller-could-not-connect-to-lockdownd.html I have seen many times that a client belongs to another master server. 3) bpclntcmd -pn should returns the correct client hostname and IP address. 0 Kudos Reply Accepted Solution!

Sorry, we couldn't post your feedback right now, please try again later. Labels: 7.1.x and Earlier Backup and Recovery NetBackup Troubleshooting Windows Server (2003-2008) 1 Kudo Reply 1 Solution Accepted Solutions Accepted Solution! Attachment Products Subscribe to Article Search Survey Did this article answer your question or resolve your issue?

Make sure the media server can resolve the host name of the backup host to the correct IP address. 3.

Attachment Products Subscribe to Article Search Survey Did this article answer your question or resolve your issue? Showing results for  Search instead for  Do you mean  VOX : Backup and Recovery : NetBackup : Cannot connect to client VOX : Backup and Recovery : NetBackup : Cannot connect sap daily full backup failed with error requesting How to join netbackup client to netbackup server? Required fields are marked * Name * Email * Website Comment You may use these HTML tags and attributes:

Waiting for resources. No Yes Menu Close Search SOLUTIONS Solutions Overview Unstructured Data Growth Multi-Vendor Hybrid Cloud Healthcare Government PRODUCTS Product Overview Backup and Recovery Business Continuity Storage Management Information Governance Products A-Z SERVICES In order to verify the error, you need to open CMD on Netbackup server and use command: bptestbpcd -client CAS_Array_Name You will get error. http://optimisersonpc.com/connect-to/iphone-cannot-connect-to-itunes.html You may also refer to the English Version of this knowledge base article for up-to-date information.

On Windows client, disable Windows firewall. Thank You! what is the output of bptestbpcd -client -verbose -debug from the Media server? When using the VMware agent and the error "can't connect to client" is encountered this indicates a failure internal to NetBackup communications.  This is not a failure between NetBackup and the VMware vCenter server,

status: 48: client hostname could not be found     2013-02-08 09:54:11 - Error bpbrm(pid=7200) client restore EXIT STATUS 48: -Your data has been truncated. Solution Make sure the NetBackup media server is allowed access to the client at the following ports: 1556 (pbx)13724 (vnetd)13782 (bpcd) To limit the number of open ports 1556 is the View solution in original post 0 Kudos Reply 24 Replies Accepted Solution! If it's not there could be a firewall blocking connectivity - check this out.

NBU version and patch level on client. status: 58: can't connect to clientcan't connect to client  (58)  Cause The NetBackup media server is unable to connect to the NetBackup client at the required ports. Handy NetBackup Links 0 Kudos Reply Look like the Netbackup Nicolai Moderator Partner Trusted Advisor ‎02-19-2014 12:45 AM Options Mark as New Bookmark Subscribe Subscribe to RSS Feed Highlight Print Email Make sure there is a network routable path from the NetBackup media server to the NetBackup VMware backup host.  2.

Solve problems - It's Free Create your account in seconds E-mail address is taken If this is your account,sign in here Email address Username Between 5 and 30 characters. Still facing issues for few clients with status 58. In theory, CAS Array should forward the request to the Exchange CAS servers that belong to the CAS Array but it doesn't. blocking operation is Marianne Moderator Partner Trusted Advisor Accredited Certified ‎04-30-2014 01:59 AM Options Mark as New Bookmark Subscribe Subscribe to RSS Feed Highlight Print Email to a Friend Report Inappropriate

Is there any firewall software on the client? It is possible that updates have been made to the original version after this document was translated and published. blocking operation is Marianne Moderator Partner Trusted Advisor Accredited Certified ‎04-30-2014 01:59 AM Options Mark as New Bookmark Subscribe Subscribe to RSS Feed Highlight Print Email to a Friend Report Inappropriate Client needs to connect back on same port.

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